The Government has launched an independent review into the use of non-corporate communication channels (NCCCs) - such as WhatsApp and personal email accounts - by officials, advisers and ministers.
The Cabinet Office said the review will define what constitutes an NCCC in the context of government business, examine the use of disappearing messages and other auto-delete features, and identify the security risks associated with these communication channels.
Professor Sir Anthony Finkelstein has been appointed to lead the review, which is expected to issue a report and make practical recommendations to the Government in early 2027.
The Government will eventually publish the findings and present its response to Parliament "in due course", according to the Cabinet Office.
Announcing the review, the Cabinet Office said: "In recent years, the way we all communicate has changed considerably, including across the public sector.
"The Government recognises there is a need for greater clarity over the use of non-corporate communication channels (NCCCs), such as personal messaging apps and email accounts, to ensure government business remains secure and decisions are recorded appropriately.
"It is important that we strike the right balance between transparency and accountability, while maintaining operational efficiency and information security."
An The Information Commissioner's Office welcomed the development. An ICO spokesperson said:
"We welcome the government’s decision to launch this review and stand ready to contribute our expertise and insight to help ensure a thorough and transparent process. This is a measure we have advocated for repeatedly, including in a report we laid before Parliament, and we are pleased to see it moving forward.
"Society benefits when public services earn trust through transparency and fairness. We encourage a comprehensive assessment that builds trust and confidence in the way non-corporate communications channels are used by government."
