The Data Use and Access Act 2025 introduces a new right to complain, which will come into effect on 19 June 2026. This right elevates data protection complaints from an internal process issue to a matter of legal compliance, with all organisations requiring a consistent, robust, and well-documented complaints framework in place.
Ward Hadaway partner Phil Tompkins and solicitor Lucy Baxter discuss the main points of this new right to complain in our on-demand video.
